Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox can no longer play Netflix movies

  • 24 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.
Captures d’écran jointes

Toutes les réponses (4)

more options

Browser Console XHR messages (toggle DRM off/on in Preferences) gave me a status '401 Unauthorized' error message, sometimes: https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/401

more options

cor-el said

Make sure you have updated to Widevine 4.10.2209.1 and aren't using Widevine 4.10.1582.2 You may have to update to Firefox 78.11.0. Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

Ur suggestion to get firefox to download upgraded version of Widevine did not work

I turned it on and off, and it loaded

Version 4.10.1582.2 Last Updated June 3, 2021

I got upgraded to 89.0 (32-bit) When the error occurd.

more options

So atleast part of the error is that Widevine 4.10.2209.1 is missing x86 version atm?

more options

There is only a 32-bit Widevine 4.10.2209.1 version for Windows (all others are 64-bit) and only 4.10.2209.1 is currently supported.

  1. 1
  2. 2