Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox will not navigate to Youtube Music when the link is clicked or entered manually

  • 1 réponse
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par FredMcD

more options

YouTube Music (music.youtube.com) is inaccessible via the regular window of Firefox. However, I can access YouTube Music via a 'private' Firefox window. This started occurring during penultimate update to Firefox.

If I search for YouTube Music, a link appears, but when I click the link literally nothing happens. The page remains as is.

YouTube Music (music.youtube.com) is inaccessible via the regular window of Firefox. However, I can access YouTube Music via a 'private' Firefox window. This started occurring during penultimate update to Firefox. If I search for YouTube Music, a link appears, but when I click the link literally nothing happens. The page remains as is.

Toutes les réponses (1)

more options

Not all add-ons are active in Firefox Private Windows.


It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.