Outgoing Emails
Over the last several days everytime I try to send an email I get the message below:
An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/#OXSUS003_101.
I have not changed any settings and am able to receive emails without a problem. Any ideas?
Toutes les réponses (11)
Hello there Roblos. We have read your message. We try to help you.
5.7.1 Connection refused - OXSUS003_101
Microsoft
For 'Thunderbird
Relaying errors from the server indicate your trying to send mail without a password. That is your server requires authentication and you are not supplying it.
Thunderbird stores passwords in a password manager, not as plain text in the registry as some other mail client do. So when you set up your account you enter your user name. When you send mail your asked for the password that goes with that outgoing server and select for it to be stored in the password manager if you want Thunderbird to remember your password.
If your trying to send mail then it is going to tell you that you can not do that. You should be using Google SMTP server not the other one and expecting it to relay for the other account. I would assume the other servers will only accept outgoing mail for them addresses.
(For outlook.(‘exange.’) To resolve this issue, the sender or associated administrator should contact the recipient or the recipient's anti-spam solution provider for additional analysis. In this situation, an anti-spam solution provider will usually update their signatures or provide a detailed explanation of why the email is being blocked.)
What port numbers are you using. Can I ask?
Greetings Firefox volunteer.
Modifié le par День сумо
110 and 587
It cannot be a set up problem as I've been using Thunderbird without a problem for over a year. Two days ago my ISP went down for about 8 hours. Since it has returned I've had this problem.
Hello there again. We have read your message. We try to help you.
Your code explains that there is something wrong with that s in your email. A not excepting issue.
Can you explain it to your provider? Some mails are unwanted by your reciever. Blocked it somehow. You re sending unwanted mails. Contact your provider for a solution. From both sides. You as user they are your provider connection. Ask if your on a list for unwanted mail traffic.
There are Mxtools online on google. To check if you are on the blacklists.
https://mxtoolbox.com/NetworkTools.aspx?tab=Favorite
http://kb.mozillazine.org/5.7.1_Unable_to_relay
Greetings Firefox volunteer.
Modifié le par День сумо
Hello there again Roblos.
Thunderbird
If you Can you add the troubleshooting information to your post !To find the Troubleshooting information:
Open Help (or click on three-line-icon and select Help) Choose Troubleshooting Information Use the button Copy to clipboard to select all. Do not check box "Include account names"! Paste this in your post.
Thunderbird does not use error reports. If your pc cannot send messages without your error code.(when it’s fixed): https://support.mozilla.org/en-US/kb/cannot-send-messages
Greetings Firefox volunteer.
Modifié le par День сумо
Application Basics
Name: Thunderbird Version: 78.12.0 Build ID: 20210712120515 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.12.0 OS: Windows_NT 10.0
Launcher Process: Enabled
Multiprocess Windows: 0/0
Disabled
Remote Processes: 0
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop.earthlink.net:110, plain, passwordCleartext
OUTGOING: , smtpauth.earthlink.net:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Extensions
Name
Version
Enabled
ID
Amazon.com 1.1 true amazondotcom@search.mozilla.org
Bing
1.0
true
bing@search.mozilla.org
DuckDuckGo
1.0
true
ddg@search.mozilla.org
Google
1.0
true
google@search.mozilla.org
Wikipedia (en)
1.0
true
wikipedia@search.mozilla.org
Security Software
Type: Name
Antivirus: Avast Antivirus
Antispyware:
Firewall: Windows Firewall
Graphics
Features
Compositing: Direct3D 11 (Advanced Layers)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b3ad)
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WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.14226 git hash: 31a43497be09)
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WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000b3ad)
EGL_VERSION: 1.5 (ANGLE 2.1.14226 git hash: 31a43497be09) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14226 git hash: 31a43497be09)
WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax G
Today without doing anything it is working
Hello there again.
Take a add-on From our shop.
https://addons.thunderbird.net/nl/thunderbird/addon/emojiaddin/?src=ss https://addons.thunderbird.net/nl/thunderbird/addon/snakes-by-bluemods/?src=ss
Greetings Firefox volunteer.
Modifié le par День сумо
Thank you. The problem went away on its own. Returned for a day then went away again. Very odd.
This started happening about 2 weeks ago. In my case I am sending e-mails to a distribution list. I receive a kickback, mentioning an address that is not on the list. I've learned that it is an address of someone who changed his address four years ago. I have searched my settings for signs that there might be a default address buried somewhere in the compose settings , or a problem with address book. No luck.
Perryb @ porthome