Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox Keeps asking me to enter my Primary Password Constantly.

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par JP

more options

Hi. Firefox keeps asking me to enter my Primary password at random and this all started about 2 weeks ago. Most time it pops up the next day and sometimes every 2-4hrs. I rarely shutdown my system due to work related stuff but at the same time i do update my system constantly. I also use a VPN since i work from home. (P.S. It doesn't route all my traffic through the VPN, only the ones destined to the office.) What can i do to resolve this? I do plan to uninstall and reinstall Firefox but I want that to be the last solution if all else fails. Thanks.

Hi. Firefox keeps asking me to enter my Primary password at random and this all started about 2 weeks ago. Most time it pops up the next day and sometimes every 2-4hrs. I rarely shutdown my system due to work related stuff but at the same time i do update my system constantly. I also use a VPN since i work from home. (P.S. It doesn't route all my traffic through the VPN, only the ones destined to the office.) What can i do to resolve this? I do plan to uninstall and reinstall Firefox but I want that to be the last solution if all else fails. Thanks.

Toutes les réponses (1)

more options

I had this problem and avoided it by disconnecting my Firefox account. I don't use the sync features and I only use FF on one device so it was not important to solve the problem. I just wanted to disable the password prompt.