'subscribe' to folders on Thunderbird does not work -- email folders disappear
My email folders have stopped appearing in the left-hand column of Thunderbird. I can click on them in Subscribe but my selections disappear after I have clicked 'OK.' If I restart Thunderbird, the folders show for a fraction of a second but disappear again. I have used Thunderbird for many years, but this problem just started a couple of days ago. My computer is a Mac laptop. If anyone knows how to fix this, I would be really grateful!
Solution choisie
Are you trying to connect to outlook server or office365 ? Some people are reporting this, please let me know what server you are trying to use so I can pass on info to developers.
In the meantime try this:
- right click on mail account name folder in Folder Pane and select 'Settings'
- Select 'Server Settings'
- click on 'Advanced..' button
- uncheck 'Show only subscribed folders' to force a display.
- click on 'OK'
Exit Thunderbird and allow a little time for background processes to complete - then restart Thunderbird.
- right click on mail account name folder in Folder Pane and select 'Settings'
- Select 'Synchronisation & Storage'
- Select : Keep messages in all folders for this account on this computer'
- Click on 'Advanced...'
- Select folders to ensure download and click on OK
- Select 'Synchronise all messages locally regardless of age'
- close 'Account Settings' tab
Toutes les réponses (2)
Solution choisie
Are you trying to connect to outlook server or office365 ? Some people are reporting this, please let me know what server you are trying to use so I can pass on info to developers.
In the meantime try this:
- right click on mail account name folder in Folder Pane and select 'Settings'
- Select 'Server Settings'
- click on 'Advanced..' button
- uncheck 'Show only subscribed folders' to force a display.
- click on 'OK'
Exit Thunderbird and allow a little time for background processes to complete - then restart Thunderbird.
- right click on mail account name folder in Folder Pane and select 'Settings'
- Select 'Synchronisation & Storage'
- Select : Keep messages in all folders for this account on this computer'
- Click on 'Advanced...'
- Select folders to ensure download and click on OK
- Select 'Synchronise all messages locally regardless of age'
- close 'Account Settings' tab
it works! -- my email folders have reappeared -- thanks v much indeed! -- the server is outlook.office365.com