Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Sending tab to mobile (Android) doesn't work; sync does

  • 3 réponses
  • 1 a ce problème
  • 80 vues
  • Dernière réponse par Paul

oscar.t.po
oscar.t.po
more options

Hi.

I use ESR (78.13) for Linux on two laptops, and the current version for Android (91.3). Sync is enabled on all these devices. I just ran a test: I sent a tab from one laptop to another and back, and it worked immediately. Sending a tab to mobile fails; no notifications, nor errors. However, I can sync tabs accross devices with no problem. I can also send the URL via NPC and Bluetooth, so it is not any of the laptops, nor the device that is failing.

I have noticed that on Android, when I start the browser the Sync option is set to "Sign in to sync"; if I tap there, it shows my sync account info; it doesn't ask for my username nor password. Perhaps this is related. Please help!

P.S. I looked at this question but it is archived: https://support.mozilla.org/en-US/questions/1284364. I have the exact same issue.

Hi. I use ESR (78.13) for Linux on two laptops, and the current version for Android (91.3). Sync is enabled on all these devices. I just ran a test: I sent a tab from one laptop to another and back, and it worked immediately. Sending a tab to mobile fails; no notifications, nor errors. However, I can sync tabs accross devices with no problem. I can also send the URL via NPC and Bluetooth, so it is not any of the laptops, nor the device that is failing. I have noticed that on Android, when I start the browser the Sync option is set to "Sign in to sync"; if I tap there, it shows my sync account info; it doesn't ask for my username nor password. Perhaps this is related. Please help! P.S. I looked at this question but it is archived: https://support.mozilla.org/en-US/questions/1284364. I have the exact same issue.

Solution choisie

The notifications were off on Android; turning them on for "Sent Tabs" solves the issue, although I'm not sure this should work this way (perhaps there are good reasons for this). It is important to note that the tab is received immediately on desktop when sent from desktop or mobile, but not when sent to mobile (except on Firefox Nightly). Is there a way of modifying the intervals for syncing on Firefox Mobile?

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

oscar.t.po
oscar.t.po Auteur de la question
more options

Addendum: I forgot to mention that sending a tab from Mobile to any of the two computers works fine, immediately.

oscar.t.po
oscar.t.po Auteur de la question
more options

Solution choisie

The notifications were off on Android; turning them on for "Sent Tabs" solves the issue, although I'm not sure this should work this way (perhaps there are good reasons for this). It is important to note that the tab is received immediately on desktop when sent from desktop or mobile, but not when sent to mobile (except on Firefox Nightly). Is there a way of modifying the intervals for syncing on Firefox Mobile?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Not that I am aware of at the present time. You are right in saying that the arrival of the tab leads to a notification.