Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird local folders lost in migration

  • 1 réponse
  • 1 a ce problème
  • 13 vues
  • Dernière réponse par sfhowes

more options

I've used TB for many years, over which time I've created a long list of local folders for emails on specific topics.

I recently had an SSD installed in my PC to replace the HDD, having copied my TB profile onto a memory stick beforehand. After the SSD was installed, I downloaded TB again and replaced the new TB profile created in AppData Roaming with the saved one.

My messages have all downloaded into the Inbox (all shown as 'unread') but the list of local folders hasn't appeared. It would be well nigh impossible to recreate this manually from memory, and would take an age.

What can I do to salvage the situation?

I've used TB for many years, over which time I've created a long list of local folders for emails on specific topics. I recently had an SSD installed in my PC to replace the HDD, having copied my TB profile onto a memory stick beforehand. After the SSD was installed, I downloaded TB again and replaced the new TB profile created in AppData Roaming with the saved one. My messages have all downloaded into the Inbox (all shown as 'unread') but the list of local folders hasn't appeared. It would be well nigh impossible to recreate this manually from memory, and would take an age. What can I do to salvage the situation?

Toutes les réponses (1)

more options

Help/Troubleshooting, Profile Folder, Open Folder, close TB, open Mail/Local Folders and sbd subdirectories. Do you see the mbox files, the large ones with no extension, named after your folders? If not there, are they in Mail/<popserver> folders? Is TB reading the copied profile or a new one created with the new setup?