Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Denied access to website due to my Firefox web browser not being updated

  • 5 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par ddeaver80

ddeaver80
ddeaver80
more options

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance.

Sincerely, David

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance. Sincerely, David

Solution choisie

unfortunately on iOS you can't use an extension to modify the user agent as add-ons aren't supported.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Is it Firefox for iOS, right? So this is that website's issue. They didn't recognize correctly your browser. You have to tell them to fix their UA sniffer.

ddeaver80
ddeaver80 Auteur de la question
more options

Yes it is Firefox for iOS. Pardon my computer illiteracy, I need to tell the website that they need to fix their UA sniffer? What is a UA sniffer? You wouldn’t be trying to prank me now would you Ty? Lol

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

UA = user agent, the browser's self-identification

The site may be requiring "Firefox" to be in the range of, say, version 78-93. However, Firefox for iOS has a different numbering series so if the site's version checker doesn't account for that, it will reject you without a good reason.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

unfortunately on iOS you can't use an extension to modify the user agent as add-ons aren't supported.

ddeaver80
ddeaver80 Auteur de la question
more options

Thank you all for the education and assistance. I appreciate it very much! Have a great day!