Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Attachment file "does not exist."

leon-arundell
leon-arundell
more options

When I try to open a Thunderbird email attachment, LibreOffice reports, for example that "/tmp/mozilla_leon0/Wild horses near Lithgow captured to control feral population in Newnes State Forest 11-11-2021 pm.docx does not exist." On checking, I find that: 1. I can find the file if I use Files and 2. When I try to open the file directly from LibreOffice, I get the same message as above. LibreOffice can find the hidden directories /tmp/.snap and /tmp/.X11-unix, but cannot find /tmp/mozilla_leon0/. I am using Thunderbird 78.13.0. This issue has arisen since I updated LibreOffice to version 7.2.2.2. That suggests that the problem arises from my LibreOffice settings. Is there a Thunderbird setting that I can change, to address this problem? Or do I have to

When I try to open a Thunderbird email attachment, LibreOffice reports, for example that "/tmp/mozilla_leon0/Wild horses near Lithgow captured to control feral population in Newnes State Forest 11-11-2021 pm.docx does not exist." On checking, I find that: 1. I can find the file if I use Files and 2. When I try to open the file directly from LibreOffice, I get the same message as above. LibreOffice can find the hidden directories /tmp/.snap and /tmp/.X11-unix, but cannot find /tmp/mozilla_leon0/. I am using Thunderbird 78.13.0. This issue has arisen since I updated LibreOffice to version 7.2.2.2. That suggests that the problem arises from my LibreOffice settings. Is there a Thunderbird setting that I can change, to address this problem? Or do I have to

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird uses the system tmp folder. My guess is the new version of libre is looking for a quoted file name because it has spaces in it (ala windows). Can you reproduce with files without an spaces in the file name?

leon-arundell
leon-arundell Auteur de la question
more options

I re-named the file to "Testdoc.docx." LibreOffice still reports that the document does not exist.