Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Sync failed uploading browsing histories from iPhone to Desktop

  • 3 réponses
  • 1 a ce problème
  • 35 vues
  • Dernière réponse par Pxter

Pxter
Pxter
more options

All the other information sync perfectly. (e.g., bookmarks, open tabs, logins and passwords) However, my iPhone seems can only download browsing histories, can't upload.

Which means On iPhone: I can see both Desktop's and iPhone's histories. On Desktop: I can only see Desktop's histories.

I tried reinstall and login, clicked Sync many times and waited for hours, I don't think it's because of delaying. Can someone tell me what I maybe miss?

I'm using Firefox for IOS 39.0.

All the other information sync perfectly. (e.g., bookmarks, open tabs, logins and passwords) However, my iPhone seems can only download browsing histories, can't upload. Which means On iPhone: I can see both Desktop's and iPhone's histories. On Desktop: I can only see Desktop's histories. I tried reinstall and login, clicked Sync many times and waited for hours, I don't think it's because of delaying. Can someone tell me what I maybe miss? I'm using Firefox for IOS 39.0.

Solution choisie

Hi Pxter,

I couldn't reproduce your issue in Firefox for iOS 39.0. Can you try to manually trigger the sync function on Firefox for iOS and Desktop and see if you can find iOS history in your desktop?

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrateur
more options

Solution choisie

Hi Pxter,

I couldn't reproduce your issue in Firefox for iOS 39.0. Can you try to manually trigger the sync function on Firefox for iOS and Desktop and see if you can find iOS history in your desktop?

Pxter
Pxter Auteur de la question
more options

Thanks for replying,

No, I tried to manually trigger it didn't work.

The actual situation is:

Desktop1, Desktop2, iPhone visit different website, and all three devices manually trigger sync. wait 2 minutes Desktop1, Desktop2, iPhone all three devices manually trigger sync again. wait 2 minutes

Result on each device is Desktop1: Desktop1 and Desktop2 history Desktop2: Desktop1 and Desktop2 history iPhone: Desktop1 and Desktop2 and iPhone history

By the way, Desktop can see the iPhone's webpage right on the "open tabs", but it just won't go into the history. Edit: Another thing, iPhone is able to delete Desktop1's and Desktop2's history, it will affect all devices.

Edit2: I don't know why but now it works! All I did just keep spamming the Sync button.

Edit3: It broke again. I believe re-login on iPhone is what caused it, because it all worked just fine before I re-login.

Modifié le par Pxter

Pxter
Pxter Auteur de la question
more options

I've tried many times and here's my conclusion: If I don't reinstall(to clear all data), keep too much old Firefox data on iOS, re-login will cause the problem I mentioned.

2 ways to fix: 1. Wait about 10 hours. It will fix itself, and act normal again. 2. Just remember to clear the data on iOS before login Sync.

Modifié le par Pxter