Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Facebook randomly stopping loading its content on Firefox

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

Diana Petran
Diana Petran
more options

Hi there, for sometime (4 months), Firefox dosen't load Facebook properly , it's just stop loading images, videos , or emoji things on Facebook, refresh dosen't work either, what is working is a restart of the browser.

Deleting cookies and cache, history, reinstalling the Browser, and such, only fix the problem temporary , like 1-2 days without issues, then the loading problem is appearing again, it's usually occuring in the first 5-10 minutes , almost every time.

The issue is definetively from Firefox, because my other browser load Facebook without problems. I would like to get an answer though, is this issue fixed in the future releases or i'm doomed with this problem from now on, and i will have to use an separate browser for Facebook.

Hi there, for sometime (4 months), Firefox dosen't load Facebook properly , it's just stop loading images, videos , or emoji things on Facebook, refresh dosen't work either, what is working is a restart of the browser. Deleting cookies and cache, history, reinstalling the Browser, and such, only fix the problem temporary , like 1-2 days without issues, then the loading problem is appearing again, it's usually occuring in the first 5-10 minutes , almost every time. The issue is definetively from Firefox, because my other browser load Facebook without problems. I would like to get an answer though, is this issue fixed in the future releases or i'm doomed with this problem from now on, and i will have to use an separate browser for Facebook.

Toutes les réponses (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.