Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Rocket Speed Booster

  • 2 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par FredMcD

more options

Why do I keep getting pop-ups wanting me to load Rocket Speed Booster? I try to cancel the pop-ups but they keep repopulating the screen. I had to close Firefox to get rid of them - but then they came back after re-opening Firefox. Thanks for your help. Lynn

Why do I keep getting pop-ups wanting me to load Rocket Speed Booster? I try to cancel the pop-ups but they keep repopulating the screen. I had to close Firefox to get rid of them - but then they came back after re-opening Firefox. Thanks for your help. Lynn

Toutes les réponses (2)

more options

There are several possibilities.

1) It could be the work of one of your add-ons.

Type about:addons<enter> in the address box to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

2) Are you using a shortcut to open Firefox? Right-click on it and select Properties.

At the top, select Shortcut. Now look for Target. Make sure there are no links that you don't want.