Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

problem loading websites

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Paul

aelafifi
aelafifi
more options

Dear team, I've been having issues today with firefox which started suddenly, trying to access any website does not work and no error message is returned I've tried google, facebook, local network sites even though all is fine on other browsers. I have followed all steps in your troubleshooting guide with no luck. Refreshing firefox, deleting cache, re installing. 

troubleshooting mode doesn't start at all and crashes after high CPU usage in task manager

creating a new profile works until restarting the application then the problem re occurs. I've also sent multiple reports.

Dear team, I've been having issues today with firefox which started suddenly, trying to access any website does not work and no error message is returned I've tried google, facebook, local network sites even though all is fine on other browsers. I have followed all steps in your troubleshooting guide with no luck. Refreshing firefox, deleting cache, re installing. troubleshooting mode doesn't start at all and crashes after high CPU usage in task manager creating a new profile works until restarting the application then the problem re occurs. I've also sent multiple reports.

Toutes les réponses (2)

hamaczech13
hamaczech13
more options

There has been found a temporary workaround(for advanced users only):

Go to "about:config". Search for "network.http.http3.enabled". Set value for "network.http.http3.enabled" to "false". Restart Firefox.

After this bug gets updated, you should set the value back to "true".

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.