Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Recovered Emails

  • 1 réponse
  • 1 a ce problème
  • 135 vues
  • Dernière réponse par Toad-Hall

more options

I am using Windows 10. Using data recovery software I have recovered some lost Mozilla Thunderbird emails on my hard disk. They each have very long letters and numbers as their ID. Eg:- (0b5a9684e…………). (0ffd267235…………) When I click on the recovered thunderbird files nothing happens. Can you tell me which Thunderbird folder to put them in so that i can view them with Thunderbird please? ….\$AppData$\Local\Profiles\…….. etc. Regards.

I am using Windows 10. Using data recovery software I have recovered some lost Mozilla Thunderbird emails on my hard disk. They each have very long letters and numbers as their ID. Eg:- (0b5a9684e…………). (0ffd267235…………) When I click on the recovered thunderbird files nothing happens. Can you tell me which Thunderbird folder to put them in so that i can view them with Thunderbird please? ….\$AppData$\Local\Profiles\…….. etc. Regards.

Solution choisie

They do not sound like thunderbird files. Thunderbird can open individual email files which you might have saved as a separate file and they have a .eml extension and text files with same name as folder eg: Inbox - that do not have any extension (mbox files) and can be imported back into Thunderbird.

re :$AppData$\Local\Profiles\

Your profiles are not stored in the $AppData$\Local folder.

The only place I can think of that has files as you describe: Eg:- (0b5a9684e…………). (0ffd267235…………)

And they are cache files which are located in: C:\\Users\User nameAppData\Local\Thunderbird\Profiles\profile name folder\cache2\entries folder and you can clear the cache via Preferences > General - under 'Network & Disk Space' They are not emails.

The profile is stored in the 'Roaming' folder.

  • C:\\Users\User nameAppData\Roaming\Thunderbird\Profiles\profile name folder

If you ever performed a backup then you would have copied the Roaming\'Thunderbird' folder to an external drive. If you had to recover OS then Windows would have created a 'windows.old' folder and put it on C: drive. That 'windows.old' folder would be available for about 30 days before Windows deletes it and it should contain: C:\\Users\User nameAppData\Roaming\Thunderbird\Profiles\profile name folder The 'windows.old' folder is used to recover the Thunderbird profile. If you have a 'windows.old' folder then you need to get a copy of the 'Thunderbird' folder and put it somewhere useful like desktop or external drive as it is your backup.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

They do not sound like thunderbird files. Thunderbird can open individual email files which you might have saved as a separate file and they have a .eml extension and text files with same name as folder eg: Inbox - that do not have any extension (mbox files) and can be imported back into Thunderbird.

re :$AppData$\Local\Profiles\

Your profiles are not stored in the $AppData$\Local folder.

The only place I can think of that has files as you describe: Eg:- (0b5a9684e…………). (0ffd267235…………)

And they are cache files which are located in: C:\\Users\User nameAppData\Local\Thunderbird\Profiles\profile name folder\cache2\entries folder and you can clear the cache via Preferences > General - under 'Network & Disk Space' They are not emails.

The profile is stored in the 'Roaming' folder.

  • C:\\Users\User nameAppData\Roaming\Thunderbird\Profiles\profile name folder

If you ever performed a backup then you would have copied the Roaming\'Thunderbird' folder to an external drive. If you had to recover OS then Windows would have created a 'windows.old' folder and put it on C: drive. That 'windows.old' folder would be available for about 30 days before Windows deletes it and it should contain: C:\\Users\User nameAppData\Roaming\Thunderbird\Profiles\profile name folder The 'windows.old' folder is used to recover the Thunderbird profile. If you have a 'windows.old' folder then you need to get a copy of the 'Thunderbird' folder and put it somewhere useful like desktop or external drive as it is your backup.

Modifié le par Toad-Hall