Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Paypal not working

  • 1 réponse
  • 1 a ce problème
  • 20 vues
  • Dernière réponse par FredMcD

more options

Hello I've used FF for many years and I really like it, but I am having a problem that if I can't fix will mean I will have to migrate to a different browser.

For some time now, I can't get paypal to work when I am trying to pay for something. So, If I am trying to buy, say, a pair of trousers from Bigman.co.uk, I get to the payment page and select paypal. The screen then goes blank and is replaced by the Paypal loading blue circle that rotates round and round ... and never stops.

I can visit the same site with eg Chrome and the paypal link works fine.

I can log in to paypal from Firefox directly, but not from another site where I am trying to buy something. Any ideas on how I can fix this please?

Many thanks in anticipation..... Sam

Hello I've used FF for many years and I really like it, but I am having a problem that if I can't fix will mean I will have to migrate to a different browser. For some time now, I can't get paypal to work when I am trying to pay for something. So, If I am trying to buy, say, a pair of trousers from Bigman.co.uk, I get to the payment page and select paypal. The screen then goes blank and is replaced by the Paypal loading blue circle that rotates round and round ... and never stops. I can visit the same site with eg Chrome and the paypal link works fine. I can log in to paypal from Firefox directly, but not from another site where I am trying to buy something. Any ideas on how I can fix this please? Many thanks in anticipation..... Sam

Toutes les réponses (1)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.