Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

junk mail

  • 1 réponse
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par david

more options

I keep having Thunderbird put emails from a realty company in the Junk Mail folder. I have the company in all of my address books, I have a filter made from the sender instructing Thunderbird to put emails FROM this sender into my inbox, and have "Marked as Not Junk" easily over a hundred times. Yet it still keeps putting them in the junk folder. What also confuses me is that I have two accounts. One from my ISP, and one gmail account. I get emails from this sender sent to both accounts, and the gmail one leaves the messages in my inbox. It's only the one from my ISP that puts it in the junk folder.

I keep having Thunderbird put emails from a realty company in the Junk Mail folder. I have the company in all of my address books, I have a filter made from the sender instructing Thunderbird to put emails FROM this sender into my inbox, and have "Marked as Not Junk" easily over a hundred times. Yet it still keeps putting them in the junk folder. What also confuses me is that I have two accounts. One from my ISP, and one gmail account. I get emails from this sender sent to both accounts, and the gmail one leaves the messages in my inbox. It's only the one from my ISP that puts it in the junk folder.

Toutes les réponses (1)

more options

It seems your ISP's spam filter is doing this. I suggest checking their settings.