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Twitch video player not loading, cannot open Gmail and sometimes can't open Discord, says global environment variables not set.

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  • Dernière réponse par youganon

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Hi, I have three problems starting from the immediate:

1. Cannot open Gmail. Says browser may not be secure. 2. Video player in Twitch does not load. 3. Opening Discord in the browser sometimes doesn't work and

   opens a dialog: 'Global environment variables not set'.

Problems 1 and 2 have been happening recently, somewhat after the last two updates of Firefox. Problem 3 has been going on before that, though intermittently. Kindly help me with this.

Hi, I have three problems starting from the immediate: 1. Cannot open Gmail. Says browser may not be secure. 2. Video player in Twitch does not load. 3. Opening Discord in the browser sometimes doesn't work and opens a dialog: 'Global environment variables not set'. Problems 1 and 2 have been happening recently, somewhat after the last two updates of Firefox. Problem 3 has been going on before that, though intermittently. Kindly help me with this.
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Follow up: I tried deleting all cookies and cache content and now all are working (except I don't know about Discord issue since it doesn't happen all the time). But I would be glad if someone would make me understand why these issues happened in the first place. I have been a long-time user of Firefox and would definitely like to use it in the future. I would like to make the product better so if there's anything from my side I could do, kindly tell.

Another followup: seems like it was also an issue of extension which I removed, which I now think was the main issue. Extension is: Windscribe VPN for firefox. Enabling it, twitch player doesn't load. Disabling it, it works. So, it was an extension issue. But I had also cleared cookies and cache as said earlier.

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Solution choisie

Follow up: I tried deleting all cookies and cache content and now all are working (except I don't know about Discord issue since it doesn't happen all the time). But I would be glad if someone would make me understand why these issues happened in the first place. I have been a long-time user of Firefox and would definitely like to use it in the future. I would like to make the product better so if there's anything from my side I could do, kindly tell.

Another followup: seems like it was also an issue of extension which I removed, which I now think was the main issue. Extension is: Windscribe VPN for firefox. Enabling it, twitch player doesn't load. Disabling it, it works. So, it was an extension issue. But I had also cleared cookies and cache as said earlier.

Modifié le par youganon

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P.S - Problem is I had to delete all cookies and cache and now have to login into every site. So kindly look into this issue.

Modifié le par youganon