Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Shortcuts now not working

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par trevor30

trevor30
trevor30
more options

My shortcuts on my home screen now no longer work UNLESS Firefox is already running - in other words, if Firefox is not currently running, pressing the shortcut does absolutely nothing? I can still create new shortcuts and open them IF Firefox is running but as soon as Firefox is closed the shortcuts no longer work? If I use Chrome to create a shortcut on my home screen, the problem does not occur - I can close Chrome, press on the shortcut and Chrome opens the shortcut sorks just fine. Firefox is set as the default browser but In case it's relevant, I have recently applied a MIUI update on my Xiaomi Poco phone. Any help woud be much appreciated.

My shortcuts on my home screen now no longer work UNLESS Firefox is already running - in other words, if Firefox is not currently running, pressing the shortcut does absolutely nothing? I can still create new shortcuts and open them IF Firefox is running but as soon as Firefox is closed the shortcuts no longer work? If I use Chrome to create a shortcut on my home screen, the problem does not occur - I can close Chrome, press on the shortcut and Chrome opens the shortcut sorks just fine. Firefox is set as the default browser but In case it's relevant, I have recently applied a MIUI update on my Xiaomi Poco phone. Any help woud be much appreciated.

Toutes les réponses (1)

trevor30
trevor30 Auteur de la question
more options

So my problem is even stranger - without a resolution to my problem I decided to go the reinstall route (which is a pain but it needs sorting). So I uninstalled Firefox and reinstalled but the problem still exists - any home screen shortcuts I create don't work if Firefox isn't already running!!!! HELP anyone please, it's driving me nuts!!