Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Can browse to a website but not login, without first resetting Firefox 98

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

Compumind
Compumind
more options

Greetings.

I use AT&T Yahoo Mail with Firefox 98 on Windows 10 (latest build). So, I have noticed a very strange problem and I don't know who to blame. Yahoo or Mozilla.

I can't login to AT&T Yahoo Mail from several internet addresses.

I can get to the page but nothing happens when I click "Mail" or "Login." except that the connection failed. Everything else in Firefox works just fine on all sites, except this one (and it's "sister" login URL's.)

The sites are: mail.yahoo.com and currently.att.yahoo.com

I have tried everything that I can think of with no success. All works perfectly under Microsoft Edge. If I clear all history in Firefox the result is the same - no login.

Only a Firefox Reset will do - but I dare not clear all history!

Therefore:

Microsoft Edge and Firefox browsing to the above sites work just fine. When I click on the Mail Login hot spot in Microsoft Edge all is fine. When I click on the Mail Login hot spot in Firefox it tries connecting and fails. Have to do a Firefox Reset.

Any help appreciated. This is madness!

Thanks.

)
Greetings. I use AT&T Yahoo Mail with Firefox 98 on Windows 10 (latest build). So, I have noticed a very strange problem and I don't know who to blame. Yahoo or Mozilla. I can't login to AT&T Yahoo Mail from several internet addresses. I can get to the page but nothing happens when I click "Mail" or "Login." except that the connection failed. Everything else in Firefox works just fine on all sites, except this one (and it's "sister" login URL's.) The sites are: '''mail.yahoo.com''' and '''currently.att.yahoo.com''' I have tried everything that I can think of with no success. All works perfectly under Microsoft Edge. If I clear all history in Firefox the result is the same - no login. Only a Firefox Reset will do - but I dare not clear all history! Therefore: Microsoft Edge and Firefox browsing to the above sites work just fine. When I click on the Mail Login hot spot in Microsoft Edge all is fine. When I click on the Mail Login hot spot in Firefox it tries connecting and fails. Have to do a Firefox Reset. Any help appreciated. This is madness! Thanks. :)

Toutes les réponses (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.