Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Cannot access my second gmail account (2 days ago a I had no problem)

  • 3 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par david

carmolanca
carmolanca
more options

I have 2 gmail accounts setup in my thunderbird ver. 91.7.0 (64-bit). Until yesterday I had no problem with accessing both of them. I had to change the password for my first account and I had to delete the saved login and by mistake also removed the one from the 2nd account. Now I can access normally to my first account (it shows 2 saved logins: imap and oauth) but I can no longer access the 2nd one (just 1 saved login imap). I have removed several times the saved logins of the 2nd one but it keeps saying that the password is wrong (which I type every time and I have confirmed that it was correct). Can you help me, please?

Carmo

I have 2 gmail accounts setup in my thunderbird ver. 91.7.0 (64-bit). Until yesterday I had no problem with accessing both of them. I had to change the password for my first account and I had to delete the saved login and by mistake also removed the one from the 2nd account. Now I can access normally to my first account (it shows 2 saved logins: imap and oauth) but I can no longer access the 2nd one (just 1 saved login imap). I have removed several times the saved logins of the 2nd one but it keeps saying that the password is wrong (which I type every time and I have confirmed that it was correct). Can you help me, please? Carmo

Solution choisie

Possibly my error. I assumed the second account was not OAUTH. If that's true, click tools>account settings>server settings>security settings and click 'authentication method'

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

david
david
  • Top 10 Contributor
more options

It 'sounds like' the second account is not using OAUTH.

carmolanca
carmolanca Auteur de la question
more options

And how can I set oauth for an existing account in thunderbird? I mean without deleting the account settings and re-setting like a new one?

david
david
  • Top 10 Contributor
more options

Solution choisie

Possibly my error. I assumed the second account was not OAUTH. If that's true, click tools>account settings>server settings>security settings and click 'authentication method'