Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

T'bird is not loading completely on startup

  • 1 réponse
  • 1 a ce problème
  • 22 vues
  • Dernière réponse par Dale Carr

Dale Carr
Dale Carr
more options

Since yesterday T'bird is not loading completely on startup. New MSGs are not shown in the inbox, tho I can find them in my gmail account. Other folders than the inbox are visible & apparently intact.

When I try to send a new MSG, I get a notification: ""Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.""

And when I try to save a draft, I also get a notification: ""Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally to Local Folders/Drafts-[blabla@blablabla].""

What should I do? Thanx, dcc

Since yesterday T'bird is not loading completely on startup. New MSGs are not shown in the inbox, tho I can find them in my gmail account. Other folders than the inbox are visible & apparently intact. When I try to send a new MSG, I get a notification: ""Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."" And when I try to save a draft, I also get a notification: ""Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally to Local Folders/Drafts-[blabla@blablabla]."" What should I do? Thanx, dcc

Toutes les réponses (1)

Dale Carr
Dale Carr Auteur de la question
more options

'Progress' report:

"Yesterday" in the message above, was the 15th. Today {the 17th}, everything was OK, for a while. But now the problem is the same as before {1500 hrs, UK time, on Sunday the 17th}. So I'm still hoping somebody will be able to suggest how I should tackle this.

During the time this morning that it was working as it should, t'bird also fetched all the new MSGs from my gmail inbox, and other later new MSGs that arrived till about noon, when I shut off the computer.

Thanx, dcc