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Firefox keeps crashing

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par jonzn4SUSE

Knuckleberry
Knuckleberry
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Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Hi, do you get the Mozilla Crash Reporter dialog and submit a crash report? Those may indicate a specific issue to follow up on.

More info on sharing crash reports: Firefox crashes - asking for support.

Otherwise a general question/comment:

Do you mean 165 MB of cache and site data as shown here on the Settings page, or is that measurement coming from somewhere else?

I don't think that exceeds the capacity of anything, but perhaps there is a bad sector that Firefox keeps running into. Apple has a support article on disk utilities here: https://support.apple.com/guide/disk-utility/repair-a-storage-device-dskutl1040/mac

jonzn4SUSE
jonzn4SUSE
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Which OS?