Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Latest Windows 10 update

  • 3 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par sjarmain

more options

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Solution choisie

Just had another Windows update. Held my breath ... and everything seems to be working again. Fingers crossed it stays that way!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Just because you're not having issues doesn't mean others aren't! What I'm saying is that Windows prevents Firefox from operating (or any other browser) and that contacting Microsoft has proved impossible. Surely, the fact that the updates are impacting Firefox would be of concern to them and they would be better placed to understand and deal with the problem.

more options

I'm having the same issue this morning. Firefox will not load. Not a happy camper. Everything was working just fine last night. -_-

more options

Solution choisie

Just had another Windows update. Held my breath ... and everything seems to be working again. Fingers crossed it stays that way!