Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Trash file not emptying

  • 3 réponses
  • 5 ont ce problème
  • 44 vues
  • Dernière réponse par roger.parr

roger.parr
roger.parr
more options

I am fairly sure this problem started post 102.0 update.

It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week.

Since then, that problem has recurred (with less emails showing up) I think just once.

However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails.

If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length.

Has anyone any ideas of what to do to solve this? I have search Google with no success.

I am fairly sure this problem started post 102.0 update. It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week. Since then, that problem has recurred (with less emails showing up) I think just once. However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails. If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length. Has anyone any ideas of what to do to solve this? I have search Google with no success.

Solution choisie

Since 102.0.2, Thunderbird has been correctly emptying Trash files, both when explicitly requested and on Exit. There has been no mention of this being fixed in the 'What's New', but fingers crossed that it continues to work.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

roger.parr
roger.parr Auteur de la question
more options

An update.

I updated TB to 102.0.2 and the problems seem to have have been solved - the Trash folder is cleared to zero length.

There is no mention of this problem being fixed in the 'What's New' page.

roger.parr
roger.parr Auteur de la question
more options

I spoke too soon! The problem has come back again. If no one has any suggestions, I will raise it as a bug on bugzilla.

roger.parr
roger.parr Auteur de la question
more options

Solution choisie

Since 102.0.2, Thunderbird has been correctly emptying Trash files, both when explicitly requested and on Exit. There has been no mention of this being fixed in the 'What's New', but fingers crossed that it continues to work.