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bookmarks missing

  • 3 réponses
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  • Dernière réponse par Paul

debu.tc
debu.tc
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I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are showing. please help me out.

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are showing. please help me out.

Toutes les réponses (3)

Paul
Paul
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

debu.tc
debu.tc Auteur de la question
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while using windows 8.1 many times i have reinstalled windows and after sync i have got all bookmarks.

Paul
Paul
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Hi

Were they being synced to another device?

If not, what was happening was more through luck than design as Firefox Sync is designed to sync bookmarks between two or more copies of Firefox on different devices.