Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Difficulty setting up additional emails

  • 1 réponse
  • 0 a ce problème
  • 5 vues
  • Dernière réponse par david

more options

Hi

I am trying to set up additional accounts and error message says incoming server already exists.... but it doesn't.

It's accepted my gmail emails ok, but trying to add my business domain emails. Initially had difficulties with the right settings (given incorrect info from my Server host) then when I finally get all the boxes ticked, it comes up with the error message... but I have looked through the settings and only the gmail addresses are in there,

How do I get around that please?

Thank you for some assistance... Thunderbird was suggested to use in lieu of outlook, by my domain hosts... yet they've bolted with a care factor of zero and not solving any of the issues today...

Cheers, Jay D

Hi I am trying to set up additional accounts and error message says '''''incoming server already exists.'''''... but it doesn't. It's accepted my gmail emails ok, but trying to add my business domain emails. Initially had difficulties with the right settings (given incorrect info from my Server host) then when I finally get all the boxes ticked, it comes up with the error message... but I have looked through the settings and only the gmail addresses are in there, How do I get around that please? Thank you for some assistance... Thunderbird was suggested to use in lieu of outlook, by my domain hosts... yet they've bolted with a care factor of zero and not solving any of the issues today... Cheers, Jay D
Captures d’écran jointes

Toutes les réponses (1)

more options

I suggest deleting that account, now that you have all the correct settings, and start over.