Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird email client no longer works Yahoo after upgrade to 102.2.1

  • 3 réponses
  • 0 a ce problème
  • 5 vues
  • Dernière réponse par Toad-Hall

lsedels
lsedels
more options

I am a Verizon (AOL Mail) user. AOL requires authentication using OAuth2. I set this up months ago using an application (AOL) generated password and it's been working fine. This morning after an upgrade to 102.2.1, it no longer works and I'm getting the message:

The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'.

I searched prior issues with this problem under Mozilla support. As a result, I tried generating a new application password. I input the new password to Thunderbird and it worked ONCE. Now I am receiving the same error message again from Thunderbird.

Being able to upgrade a software release and receive at least the same functionality as in the prior release is a basic tenet in the software industry. And many AOL users will be impacted.

Suggestions for a remedy? Or is this a bug that Mozilla needs to get a hotfix out for?

Many thanks.

I am a Verizon (AOL Mail) user. AOL requires authentication using OAuth2. I set this up months ago using an application (AOL) generated password and it's been working fine. This morning after an upgrade to 102.2.1, it no longer works and I'm getting the message: The server does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings'. I searched prior issues with this problem under Mozilla support. As a result, I tried generating a new application password. I input the new password to Thunderbird and it worked ONCE. Now I am receiving the same error message again from Thunderbird. Being able to upgrade a software release and receive at least the same functionality as in the prior release is a basic tenet in the software industry. And many AOL users will be impacted. Suggestions for a remedy? Or is this a bug that Mozilla needs to get a hotfix out for? Many thanks.

Modifié le par Wayne Mery

Toutes les réponses (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

AOL have never actually supported oAuth on Verizon. They require an application password is my limited understanding, but perhaps being legacy just normal password will suffice. My AOL account works with oAuth, but the Verizon servers have never had an oAUth secret for it to be used.

Verizon uses need these settings https://help.aol.com/articles/how-do-i-set-up-other-email-applications-to-send-and-receive-my-verizon-net-mail

Have you checked what authentication method AOL support for legacy verizon users?

lsedels
lsedels Auteur de la question
more options

Thanks for responding.

Same authentication method that AOL supports for legacy AOL users - my understanding was oAuth. They changed this just within the past couple of years. When I tried to set it up using "normal password", it didn't work. It was necessary to change it to "Oauth". I will try it again.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

An update produced a problem with people using yahoo servers, oauth - it has been fixed please update Thunderbird to version 102.2.2