Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Local folders missing in Thunderbird after moving from old PC (Win 10) to new PC (Win 11)

  • 1 réponse
  • 0 a ce problème
  • 9 vues
  • Dernière réponse par david

cbw2
cbw2
more options

On old PC (Win 10, 64 bit, running Thunderb 32 bit) I created zipped copy of the entire Thunderbird folder in AppData/Roaming. I stored that backup on a sticky. On new PC(Win 11, 64 bit) I downloaded the latest Thunderb 64 bit version (could not find a 32 bit version that works with Win 11). Then installed the backup Thunderbird folder in AppData. When I opened Thunderbird, I get message "A newer version of Thunderbird may have made changes ...), and it tells me to set up a new profile. I did that, and a lot of the Thunderbird emails loaded properly. But Local (sub)folders are missing. Any suggestions?

On old PC (Win 10, 64 bit, running Thunderb 32 bit) I created zipped copy of the entire Thunderbird folder in AppData/Roaming. I stored that backup on a sticky. On new PC(Win 11, 64 bit) I downloaded the latest Thunderb 64 bit version (could not find a 32 bit version that works with Win 11). Then installed the backup Thunderbird folder in AppData. When I opened Thunderbird, I get message "A newer version of Thunderbird may have made changes ...), and it tells me to set up a new profile. I did that, and a lot of the Thunderbird emails loaded properly. But Local (sub)folders are missing. Any suggestions?

Toutes les réponses (1)

david
david
  • Top 10 Contributor
more options

If you set up a new profile, it would not have local folders that were on old profile. I suggest you use File Explorer to see if they are on the zipped backup. If you had made the backup while Thunderbird was running, some files may not have been copied.