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Emails take many minutes to delete

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Wayne Mery

dale33
dale33
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Hello, Since the new update, which I really like the bright colors and new features, what I don't like is the deletion time for emails. They used to take about 20 seconds to delete a group of emails I didn't want to read, now it takes about 2 minutes. I have time to go do something else and come back just as they are deleting.

I did the file folder fix and that didn't help. Even if I delete 5 - 10 emails, it takes quite a long time. What can I do to solve this?

Dale Weingartner

Hello, Since the new update, which I really like the bright colors and new features, what I don't like is the deletion time for emails. They used to take about 20 seconds to delete a group of emails I didn't want to read, now it takes about 2 minutes. I have time to go do something else and come back just as they are deleting. I did the file folder fix and that didn't help. Even if I delete 5 - 10 emails, it takes quite a long time. What can I do to solve this? Dale Weingartner

Toutes les réponses (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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There is a known bug about speed. Whether that bug would be your issue is hard to determine, and there is no workaround.

Your best approach is to is to make sure both spam and trash folders are empty, and other folders are of reasonable size - less than 100,000, and ideally less than 50,000.