Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Mixcloud player on Firefox for Windows doesn't play and gives "Sorry, something went wrong."

  • 2 réponses
  • 0 a ce problème
  • 25 vues
  • Dernière réponse par Robert-Italy

more options

Hello

looks that the problem in subject is quite popular for the website www.mixcloud.com

After having tired ALL the possible 1. totally wipe cache 2. remove all coockies for the domain mixcloud.com 3. restored firefox

The first solution I have found to work around the problem has been to use Firefox anonymous window and it worked for some amount of days

Now it stopped playing also the anonymous window

Currently to play mixcloud.com I'm obliged to use Google Chrome (unbelievable)

Is all of this possible?!?!?!??!?!

Eventually thank you for something more to attempt or for a working solution

After some time of happy listening of tracks on mixcloud.com it begins this nightmare What in the attached screenshots appears right after ANYONE of the play buttons you can see in the screenshots So apparently the player is ready but the behavior happen when the play event is shooted

Hello looks that the problem in subject is quite popular for the website www.mixcloud.com After having tired ALL the possible 1. totally wipe cache 2. remove all coockies for the domain mixcloud.com 3. restored firefox The first solution I have found to work around the problem has been to use Firefox anonymous window and it worked for some amount of days Now it stopped playing also the anonymous window Currently to play mixcloud.com I'm obliged to use Google Chrome (unbelievable) Is all of this possible?!?!?!??!?! Eventually thank you for something more to attempt or for a working solution After some time of happy listening of tracks on mixcloud.com it begins this nightmare What in the attached screenshots appears right after ANYONE of the play buttons you can see in the screenshots So apparently the player is ready but the behavior happen when the play event is shooted
Captures d’écran jointes

Solution choisie

Problema individuato (repeated in English at bottom)

era un estensione che mette un equalizzatore audio in Firefox

tra l'altro pare il più gettonato https://addons.mozilla.org/it/firefox/addon/audio-equalizer-wext/

ok

l'ho rimosso

peccato perchè sarebbe tattico


---

problem has been found

it was the audio equalizer extension

looks like the one with more downloads https://addons.mozilla.org/it/firefox/addon/audio-equalizer-wext/

ok

removed

sad , because it does its job

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Hai delle estensioni installate in Firefox? Succede anche in MRP? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-thunderbird

more options

Solution choisie

Problema individuato (repeated in English at bottom)

era un estensione che mette un equalizzatore audio in Firefox

tra l'altro pare il più gettonato https://addons.mozilla.org/it/firefox/addon/audio-equalizer-wext/

ok

l'ho rimosso

peccato perchè sarebbe tattico


---

problem has been found

it was the audio equalizer extension

looks like the one with more downloads https://addons.mozilla.org/it/firefox/addon/audio-equalizer-wext/

ok

removed

sad , because it does its job

Modifié le par Robert-Italy