Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Display glitch on Thunderbird. SOLVED by disabling hardware acceleration

  • 5 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par hooseyfloot

hooseyfloot
hooseyfloot
more options

Hi

Any suggestions about why the display might be glitching in Thunderbird... attached image as an example. Missing letters and things that sometimes reappear when you mouse over them. Occasionally get neon green lines too. Something to do with my computer's graphics settings? Doesn't happen all the time.

I have the latest version of Thunderbird.

Thanks.

Hi Any suggestions about why the display might be glitching in Thunderbird... attached image as an example. Missing letters and things that sometimes reappear when you mouse over them. Occasionally get neon green lines too. Something to do with my computer's graphics settings? Doesn't happen all the time. I have the latest version of Thunderbird. Thanks.
Captures d’écran jointes

Modifié le par Wayne Mery

Solution choisie

First, start in normal mode and look at the hardware acceleration setting in Settings/General (bottom of tab). If it's enabled, uncheck the box, restart in normal mode, and report the outcome.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (5)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does it look correct in safe/troubleshoot mode (hold Shift when launching TB)?

hooseyfloot
hooseyfloot Auteur de la question
more options

Yes, so far so good in Troubleshoot mode. Everything appears to be displaying correctly without glitching. Does that suggest the problem is a plug-in / add-on?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solution choisie

First, start in normal mode and look at the hardware acceleration setting in Settings/General (bottom of tab). If it's enabled, uncheck the box, restart in normal mode, and report the outcome.

hooseyfloot
hooseyfloot Auteur de la question
more options

Have done that, and am not seeing any glitching so far. I'll run it like that for a day or two and see how it goes (seeing as it was a somewhat intermittent problem). Will report back! Thanks for the speedy help so far.

hooseyfloot
hooseyfloot Auteur de la question
more options

Just reporting back a week later - I've had no further problems. Thanks very much!