Have I lost my 6GB profile?
Hi there, I reinstalled TB (due to a Windows reinstall) and cannot restore my profile backup. I previously backed up my profile to a zipped folder using TB's export feature. I didn't see anything (or I missed any message) about the 2GB limit. But my profile is 6GB :( When I try to import the profile as a file it errors on being too big and instructs to extract it first. But I can't extract it, using with Win7 or Winzip as it errors as invalid file. I've also tried importing as a profile folder but errors with "Import failed unexpectedly" as I think its not expecting a compressed folder.
Is there a solution to this? What can I try? Is there another compression utility I should use to extract it first? Many thanks in advance!
Solution choisie
Thanks for your reply gp. I used WinRAR to repair the file, which it did but the resulting file had very little content in it, due to too many corruptions, so not of any use unfortunately.
A lesson in checking your file size BEFORE you export here! It seems a 6GB profile is way too big to export. I just missed the warning message. doh!
Fortunately for me, because I'm doing a Windows reinstall, the old version is kept as "C:\Windows.old". I checked it and my old Profile and contents were there in "C:\Users\**<username>**\AppData\Roaming\Thunderbird\Profiles)". So I just moved them across to my new location and everything worked perfectly after an import!
I hope this helps any future user with the same problem.
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Hello
if your backup is corrupted, there is indeed a serious probability that you will lose the content. There are a number of utilities to repair a corrupted zip file, probability of success depending of course of the extent of the corruption. With winzip, as far as I know there is no option in the user interface, but winzip is said to allow for repairing in a command line mode with the -yf switch (as in winzip.exe -yf myarchive.zip). You can search the Internet for other utilities, winrar is also said to include a repair option.
Solution choisie
Thanks for your reply gp. I used WinRAR to repair the file, which it did but the resulting file had very little content in it, due to too many corruptions, so not of any use unfortunately.
A lesson in checking your file size BEFORE you export here! It seems a 6GB profile is way too big to export. I just missed the warning message. doh!
Fortunately for me, because I'm doing a Windows reinstall, the old version is kept as "C:\Windows.old". I checked it and my old Profile and contents were there in "C:\Users\**<username>**\AppData\Roaming\Thunderbird\Profiles)". So I just moved them across to my new location and everything worked perfectly after an import!
I hope this helps any future user with the same problem.