Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Need help migrating Thunderbird from dead computer to new computer

  • 5 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par 53timr

53timr
53timr
more options

My old computer died however I salvaged the hard drive and it is still good.

I had several email accounts set up in Thunderbird, some were IMAP and others POP. I also had several years of emails saved to local folders.

I can always set up all the email again, but it would be easier if there were some configuration file I could salvage from the old hard drive.

More importantly, is there any way I can get back my saved emails???

Also, my files were backed up on Carbonite and I could access them there, I just have no idea which files I need.

My old computer died however I salvaged the hard drive and it is still good. I had several email accounts set up in Thunderbird, some were IMAP and others POP. I also had several years of emails saved to local folders. I can always set up all the email again, but it would be easier if there were some configuration file I could salvage from the old hard drive. More importantly, is there any way I can get back my saved emails??? Also, my files were backed up on Carbonite and I could access them there, I just have no idea which files I need.

Solution choisie

Hi there, I've just done a similar thing myself. Everything is stored in your "Profile", (though not sure about multiple mail accounts as I have only one). Your Profile is located in "C:\Users\**<username>**\AppData\Roaming\Thunderbird\Profiles" If it/they are over 2GB in size you need to manually copy it/them. If less, then you can use the Export option from Thunderbird.

Hope that helps. Jules

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (5)

Jules
Jules
more options

Solution choisie

Hi there, I've just done a similar thing myself. Everything is stored in your "Profile", (though not sure about multiple mail accounts as I have only one). Your Profile is located in "C:\Users\**<username>**\AppData\Roaming\Thunderbird\Profiles" If it/they are over 2GB in size you need to manually copy it/them. If less, then you can use the Export option from Thunderbird.

Hope that helps. Jules

53timr
53timr Auteur de la question
more options

Thank you Jules. I will try to manually copy those files from the old C: drive to my new one.

53timr
53timr Auteur de la question
more options

Just a couple of comments for anyone else in this situation. Make sure you have file explorer set to show hidden files.

1. Find the directory C:\Users\your-user-name\AppData\Roaming\Thunderbird on your old hard drive and copy it to the new hard drive.

2. Then install Thunderbird.

My file was about 17 GB in size because I had saved a lot of mail in local folders over the years. Thanks Jules for pointing me in the right direction. This saved me a ton of frustration and work.

david
david
  • Top 10 Contributor
more options

A tip: with thunderbird 102, just - start thunderbird - ignore prompt for new email address and click 'home' tab - on that next screen, click the import button and then select import from other machine and then select wherever you have the saved profile, such as USB stick.

53timr
53timr Auteur de la question
more options

David, good to know! Thanks for the tip.