Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird receives but can NOT send emails.

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par david

dumbowsky
dumbowsky
more options

I can receive email using Thunderbird but can NOT send any. When I attempt a send, after a LONG pause Thunderbird displays the message: 

    "Sending the message failed. 
     The message could not be sent because the connection to the Outgoing server (SMTP)
     smtpauth.earthlink.net timed out.  Try again."

I've tried all the suggestions in similar reports - all to no effect. I've deleted and reinstall Thunderbird on the same machine and finally made a new installation on a second machine. I still get the same error whenever I try to send email with Thunderbird! Gmail sends and receives email just fine on either machine and I can also login directly to earthlink.net using the browser and send emails.

Any suggestions would be greatly appreciated!

I can receive email using Thunderbird but can NOT send any. When I attempt a send, after a LONG pause Thunderbird displays the message: "Sending the message failed. The message could not be sent because the connection to the Outgoing server (SMTP) smtpauth.earthlink.net timed out. Try again." I've tried all the suggestions in similar reports - all to no effect. I've deleted and reinstall Thunderbird on the same machine and finally made a new installation on a second machine. I still get the same error whenever I try to send email with Thunderbird! Gmail sends and receives email just fine on either machine and I can also login directly to earthlink.net using the browser and send emails. Any suggestions would be greatly appreciated!

Toutes les réponses (1)

david
david
  • Top 10 Contributor
more options

You might try changing this setting - mailnews.tcptimeout - to a larger number. the default is 100 and changing to 250 or so might help. The config editor is at settings>general and scroll to bottom. You may need to exit and restart thunderbird.