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404 Problem with Google Review Link

  • 8 réponses
  • 2 ont ce problème
  • 18 vues
  • Dernière réponse par Paul

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I'm experiencing a strange problem with this Google review-link for my customer:

After the login-procedure for Google I end up with a 404-Error and can't find any help at Google. I also wonder where that local URL is coming from.

It works on iOS and on Chrome or Samsung Internet on Android. Here's the error message: The requested URL /local/writereview?placeid=ChIJazm4u47ql0cRsiGgJDKAtQ8&source=g.page.m.ia._&laa=nmx-review-solicitation-ia2 was not found on this server. That’s all we know.

I already tried to disable safe browsing and cleared my cache. Nothing helps. Looks like a bug.

I'm experiencing a strange problem with this Google review-link for my customer: After the login-procedure for Google I end up with a 404-Error and can't find any help at Google. I also wonder where that local URL is coming from. It works on iOS and on Chrome or Samsung Internet on Android. Here's the error message: The requested URL /local/writereview?placeid=ChIJazm4u47ql0cRsiGgJDKAtQ8&source=g.page.m.ia._&laa=nmx-review-solicitation-ia2 was not found on this server. That’s all we know. I already tried to disable safe browsing and cleared my cache. Nothing helps. Looks like a bug.

Toutes les réponses (8)

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Hi

What is the full address of the website that you are trying to view?

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Sorry: forgot the original link generated from Google MyBusiness: https://g.page/r/CbIhoCQygLUPEBM/review

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There are a few redirects opened, if you open this google page link, and I think at some point it takes a wrong turn.

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Hi

I am not going to be able to access that link (it requires user credentials).

If this is a link being generated by Google, you might need to contact the Google support team.

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Yes, that is correct. You have to login to your Google-Account to leave a review for Google. But since it works on my alternative browsers on my phone, I think it is a Firefox-related Problem. If you have a google-account you can go ahead and try to leave a review but on my phone I can't reach that screen with the stars and the input field for text. Is there a way to hook my phone onto my computer to get a better view, at what is going on there with firefox. Some developer tools or the like? Google-Support-Docs has some entries for 404s on Android, but nothing for my case. But it seems to crop up from time to time.

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The final link generated looks like this: https://search.google.com/local/writereview?placeid=ChIJazm4u47ql0cRsiGgJDKAtQ8&source=g.page.m.ia._&laa=nmx-review-solicitation-ia2

It works in Chrome on Android, Edge and Samsung Internet. I tried private mode in FF as well as normal mode. Still gives me a 404.

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There's a discussion on github here: https://github.com/mozilla-mobile/fenix/issues/16767 It describes my problem pretty exactly. One minor note: if I tell FF to get the desktop-website, the review link works as expected.

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Hi

Looking at the closed issue, it appears that this is down to the way that Google provides the page to Firefox for Android and not Firefox for Android itself.