Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox huge use of RAM is crashing my apps

  • 3 réponses
  • 0 a ce problème
  • 15 vues
  • Dernière réponse par etcetera777

etcetera777
etcetera777
more options

Firefox is always using HUGE amount of my RAM with several window opened far more than my tabs.

But since the last update this has really got out of hand, crashing my apps. (Windows 10, 64 bit Desktop PC)

I work with media apps which DO require a lot of memory, such as Adobe Audition, and last night Audition first slowed down and then crashed while I was rushing to finish an urgent project.

I thought what the heck is going on - opened Task Manager - and lo and behold Firefox had several windows running taking up 85% of memory which I needed for my app!! I had only 5 -6 tabs opened in the browser - this is insane! every new update you release is more memory hungry - and I do NOT have ANY extensions and my computer is quite powerful designed for media work.

I found online advice to click on Minimise Memory button in about:memory - which I did.

But this should not be an OPTION which you have to guess how to disable! This has to be included in the Firefox SETTINGS!

So now, until you REDUCE this memory hunger I have to close the browser while working on my apps, or use another browser altogether.

Are there Firefox developers on this forum to reply?

Firefox is always using HUGE amount of my RAM with several window opened far more than my tabs. But since the last update this has really got out of hand, crashing my apps. (Windows 10, 64 bit Desktop PC) I work with media apps which DO require a lot of memory, such as Adobe Audition, and last night Audition first slowed down and then crashed while I was rushing to finish an urgent project. I thought what the heck is going on - opened Task Manager - '''and lo and behold Firefox had several windows running taking up 85% of memory which I needed for my app!! ''' I had only 5 -6 tabs opened in the browser - this is insane! every new update you release is more memory hungry - and I do NOT have ANY extensions and my computer is quite powerful designed for media work. I found online advice to click on Minimise Memory button in about:memory - which I did. '''But this should not be an OPTION which you have to guess how to disable! This has to be included in the Firefox SETTINGS!''' So now, until you REDUCE this memory hunger I have to close the browser while working on my apps, or use another browser altogether. Are there Firefox developers on this forum to reply?

Toutes les réponses (3)

etcetera777
etcetera777 Auteur de la question
more options

There is no option to edit my own post - so I will say more here in a reply.

Activation of the Minimise Memory Button has very little effect. From 85% it went down to 72% which is still FAR too much. I can allocate no more than 50% of my RAM to the browser. I need another 50% to actually work in my media apps without crashing.

I have only 5 tabs opened and yet 19 Firefox Windows in Task Manager !!!!! which I DO NOT NEED!

Please advise how to NOT allow 19 windows to run for just 5 tabs

and please REDUCE significant;y the memory use in the next update - otherwise people wil simply be using other browsers.

thanks

etcetera777
etcetera777 Auteur de la question
more options

still no reply - and Firefox is going crazy using up to 100% of my CPU to the point that I have to end some of the several tasks in the Task Manager as my CPU is overheating!

what is going on?

Could someone from Mozilla SUPPORT reply to this post please? or is my question too difficult to answer?

etcetera777
etcetera777 Auteur de la question
more options

Still no one has replied to my question.

Firefox is still using HUGE amounts of my RAM and CPU - 95-100% with only 5 tabs in one widow open - which is UNACCEPTABLE

Is there a forum which the Firefox developers actually attend and answer your users' questions????

HOW can I fix this issue??