Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

No primary email address field option showing when I try to import from Outlook 16 .csv file

  • 4 réponses
  • 0 a ce problème
  • 18 vues
  • Dernière réponse par david

more options

When I try and import my contacts from Outlook 2016 via a .csv, Thunderbird does not show an option for primary email. The result is that it imports all the info EXCEPT the primary email.

What am I missing here (except, of course, I'm missing the option for importing the primary email!).

Thank you.

When I try and import my contacts from Outlook 2016 via a .csv, Thunderbird does not show an option for primary email. The result is that it imports all the info EXCEPT the primary email. What am I missing here (except, of course, I'm missing the option for importing the primary email!). Thank you.
Captures d’écran jointes

Solution choisie

Okay, Your solution did work, I just didn't understand it at first!

Adding the "Primary Email" in the Outlook.csv first line added "Primary Email" in the Thunderbird list, as you said it would (that was the bit I didn't understand).

However, I had already played with the "Address Book Field" drop-downs for other things in that list, like Email 2 for instance, and so I had to uncheck those so that I could correct "Address Book Field" for "Primary Email" - now it's all good! thank you!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

more options

I suggest possibly editing the first line of your CSV, assuming it has header info. Change the name of the column for primary email to be Primary Email and I think you will be successful. I duplicated the problem to test it, and 'Primary Email' is an option on the import.

more options

Hi, David, Yes and no. It moves the solution a little closer.

I created multiple copies of my .csv one after the other, because there are multiple headers with the word :"E-mail" in them.

One of the "E-mail" columns has only the email address, another has the "display as" info.

No matter what I do - change the first line column header in turn, or delete the "display as" column, nothing gets only the email address in the outlook profile "email" In fact, when I renamed the column with only the email to Primary Email" and deleted the "display as" column, it didn't pull over any email addresses. What it will take - and only the info there - is the "display as" and put that in as the email address. That "display as" info looks like this in Thunderbird in the "email addresses" box:

office@somewhere.org %SMTP %Lizzie Borden(office@somewhere.org)

more options

Solution choisie

Okay, Your solution did work, I just didn't understand it at first!

Adding the "Primary Email" in the Outlook.csv first line added "Primary Email" in the Thunderbird list, as you said it would (that was the bit I didn't understand).

However, I had already played with the "Address Book Field" drop-downs for other things in that list, like Email 2 for instance, and so I had to uncheck those so that I could correct "Address Book Field" for "Primary Email" - now it's all good! thank you!

more options

You're very welcome .