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My 1Password extension (desktop app required) has stopped working in Firefox

  • 5 réponses
  • 7 ont ce problème
  • 1 vue
  • Dernière réponse par JPKirkpatrick

Tom_Young
Tom_Young
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Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page. I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser). This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared. Anything that I might be able to do to get 1Password working?

Toutes les réponses (5)

xmusicae
xmusicae
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Hi all, I´ve got the same problem after updating to V114.0 today. Anything that I might be able to do to get 1Password working? Help urgently needed!!

aroyston
aroyston
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Yes, exactly. 1Password has been working just fine up until the newest update to v114. Mozilla needs to fix this yesterday.

JPKirkpatrick
JPKirkpatrick
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Same problem. If I can't use my 1Password Manager with FireFox, then I will have to leave FireFox!

Kay Melchor
Kay Melchor
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I'm having the same problem...and also with Chrome. It must be a 1password problem.

JPKirkpatrick
JPKirkpatrick
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Evidently it was in the initial release of v.114 update. Went to 115 update and it cleared up and is working fine now (on v.118). A couple of years ago, Firefox had the same problem. New update and 1Password quit working. 1Password and Firefox worked together and got it working again. It's all good now, that is what is important! I have Edge and Chrome both installed and up-to-date and had no problem with them.