Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

wont accept my phone number on this new account

  • 1 réponse
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

I must have had an old account (that I never used) with a now NON EXISTENT email address - [edited] @peaceofmind-nm.com

I nolonger have that email address nor access to it.

My new email address is [edited] @gmail.com and that is how I established my new AirBnB account but your settings will not let me add my phone number (added my husband's but that will not work) as it says it is already in use. Can you help me with this? Need to erase old account so I can properly set up new account with my phone number but can't respond from the peaceofmind email address!

I must have had an old account (that I never used) with a now NON EXISTENT email address - [edited] @peaceofmind-nm.com I nolonger have that email address nor access to it. My new email address is [edited] @gmail.com and that is how I established my new AirBnB account but your settings will not let me add my phone number (added my husband's but that will not work) as it says it is already in use. Can you help me with this? Need to erase old account so I can properly set up new account with my phone number but can't respond from the peaceofmind email address!

Modifié le par James

Toutes les réponses (1)

more options

Firefox doesn't use a phone number to sign in, so I assume that you mean email addresses. If you can't access

Unfortunately, if you can't access the primary email address then you can't remove an older account. You will have to create a new Firefox Account with an email address you can confirm.

See also:

Modifié le par cor-el