Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Recover bookmarks

  • 1 réponse
  • 0 a ce problème
  • 3 vues
  • Dernière réponse par TyDraniu

more options

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error message stating that I was attempting to use an older version of Firefox which could have a problem or a virus. There were two choices, one was to exit and the other was to create new profile. Clicking on the exit did not resolve anything so I clicked on create new profile. That resulted in a new install of Firefox. I now have lost all my saved bookmarks!! How can I get them back into the new install of Firefox? Thanks. .

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error message stating that I was attempting to use an older version of Firefox which could have a problem or a virus. There were two choices, one was to exit and the other was to create new profile. Clicking on the exit did not resolve anything so I clicked on create new profile. That resulted in a new install of Firefox. I now have lost all my saved bookmarks!! How can I get them back into the new install of Firefox? Thanks. .

Toutes les réponses (1)

more options

You created a new profile. Just switch to old profile on the about:profiles page.