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Print icon goes to pdf, not printer

  • 4 réponses
  • 0 a ce problème
  • 12 vues
  • Dernière réponse par etrozzell

etrozzell
etrozzell
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When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon.

My settings in Windows 10 have the Epson printer set as default btw.


Thanks

When I try to print using the icon in gmail, the dialogs I get are as shown. First I tap to open the attachment, then a printer icon shows up, then another tab opens, and as seen in the last pic the only options I have in the dropdown or otherwise available are to open the file, not print it, even though I just clicked on the printer icon. My settings in Windows 10 have the Epson printer set as default btw. Thanks
Captures d’écran jointes

Toutes les réponses (4)

Medhasree Suram
Medhasree Suram
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Hey there! It looks like you're facing a little hiccup when trying to print from Gmail using the print icon. It seems like the print dialog is taking you to save the file as a PDF instead of sending it to your printer, even though your Epson printer is set as default. This can sometimes happen due to browser settings. Let's give this a shot:

Click the three horizontal lines in the upper-right corner of Firefox to open the menu. Select "Options" and then go to the "General" section on the left. Scroll down to "Applications" and find "Portable Document Format (PDF)". Next to it, select the drop-down menu and choose "Use Adobe Acrobat Reader" or "Use Firefox". Close and restart Firefox.

Now try printing from Gmail again. Hopefully, this should do the trick and get things printing properly on your Epson printer. If you're still having trouble, don't hesitate to reach out.

etrozzell
etrozzell Auteur de la question
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Thanks, now it saves the file (unwanted), then opens up Acrobat with a print dialog. Not quite the desired result.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Don't have gmall, but in hotmail, it works for me. see screenshot The same result for emails with attachments. Can you try another email service? What do you have set for here? see screenshot

etrozzell
etrozzell Auteur de la question
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Why in the world would I try another email? I need it work with gmail.