Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Access to online banking

  • 2 réponses
  • 0 a ce problème
  • 15 vues
  • Dernière réponse par zeroknight

more options

I am using MS Windows 11 (latest update installed) and Mozilla FIrefox browser (latest update installed). Recently, I have been experiencing issues signing in to my Truist online banking service. While speaking with my bank's customer service representative I was informed that over the last several days they have received many calls from customers with the same issue and these customers were Firefox users. What is Mozilla Firefox doing to address the issues. Signing in not functioning properly. Loading of account info not functioning (Slow to no-load). I've tried accessing the same online banking account with MS Edge and it seems to function fine.

I am using MS Windows 11 (latest update installed) and Mozilla FIrefox browser (latest update installed). Recently, I have been experiencing issues signing in to my Truist online banking service. While speaking with my bank's customer service representative I was informed that over the last several days they have received many calls from customers with the same issue and these customers were Firefox users. What is Mozilla Firefox doing to address the issues. Signing in not functioning properly. Loading of account info not functioning (Slow to no-load). I've tried accessing the same online banking account with MS Edge and it seems to function fine.

Toutes les réponses (2)

more options

Please report the issue here: https://webcompat.com/issues/new

more options

Try "Clear cookies and site data" from the padlock icon in the address bar.

Does it still happen in Troubleshoot Mode?