Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Trouble getting emails after changing from POP to IMAP

  • 1 réponse
  • 0 a ce problème
  • 6 vues
  • Dernière réponse par sfhowes

zoozieg45
zoozieg45
more options

For many years I have been using Mozilla Thunderbird for my emails. I have 3 email accounts Gmail and two Bigpond accounts. The Bigpond accounts were set up as POPs.

However, I recently bought a new mobile phone from Telstra and when the technician was setting it up for me he suggested it would be a good idea to be able to access my Bigpond emails as well as having Gmail. This required using the IMAP settings.

I have attempted to change the Thunderbird settings for my Bigpond email accounts to IMAP and eventually I have this working "sort of". I am not sure if I am receiving all my mail and when I do it seems to download about a day late - so not getting emails for today until either very late in the day or the next day.

Can you please help.

Thank you, Sue.

For many years I have been using Mozilla Thunderbird for my emails. I have 3 email accounts Gmail and two Bigpond accounts. The Bigpond accounts were set up as POPs. However, I recently bought a new mobile phone from Telstra and when the technician was setting it up for me he suggested it would be a good idea to be able to access my Bigpond emails as well as having Gmail. This required using the IMAP settings. I have attempted to change the Thunderbird settings for my Bigpond email accounts to IMAP and eventually I have this working "sort of". I am not sure if I am receiving all my mail and when I do it seems to download about a day late - so not getting emails for today until either very late in the day or the next day. Can you please help. Thank you, Sue.

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

How did you change from POP to IMAP? It's not possible by just changing the settings - the account has to be added as an existing mail account with IMAP server type and settings.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account