Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Bugged download - I can't cancel it at all and it wont download

  • 4 réponses
  • 2 ont ce problème
  • 18 vues
  • Dernière réponse par zeroknight

more options

I have restarted Firefox to no avail. I wish not to uninstall and re-install as I have several important bookmarks I don't want to get rid off.

This one download keeps persisting. When I click the x, nothing happens. When I try to cancel it, nothing happens. It doesn't make any progress and doesn't do anything else aside from prevent me from downloading other files. It is really beginning to stress me out.

Please help.

I have restarted Firefox to no avail. I wish not to uninstall and re-install as I have several important bookmarks I don't want to get rid off. This one download keeps persisting. When I click the x, nothing happens. When I try to cancel it, nothing happens. It doesn't make any progress and doesn't do anything else aside from prevent me from downloading other files. It is really beginning to stress me out. Please help.
Captures d’écran jointes

Toutes les réponses (4)

more options

Try right-click > Clear Preview Panel.

more options

The problem STILL persists, none of your replies have solved it.

more options

zeroknight said

Try right-click > Clear Preview Panel.

That option is literally greyed out.

more options

What about right-click > Delete?

Do any errors appear in the Browser Console (Ctrl+Shift+J) when you try to remove it?