Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Delete Firefox Account

  • 1 réponse
  • 0 a ce problème
  • 9 vues
  • Dernière réponse par Terry

spolkas
spolkas
more options

Hello,

I hope this message finds you well. I am writing to request the deactivation of my Firefox account associated with the email address stelios.polkas@ticketmaster.gr.

Regrettably, I have encountered an issue with my account due to the loss of my mobile device, which contained the necessary authentication for 2FA (Two-Factor Authentication). As a result, I am currently unable to access my Firefox account or any associated services.

I kindly request your assistance in disabling the 2FA authentication on my account, allowing me to regain access. Once this has been resolved, I would like to proceed with the deletion of my Firefox account altogether.

Please let me know the necessary steps to complete this process and any additional information you may require from me.

Thank you for your prompt attention to this matter. Your assistance is greatly appreciated.

Hello, I hope this message finds you well. I am writing to request the deactivation of my Firefox account associated with the email address stelios.polkas@ticketmaster.gr. Regrettably, I have encountered an issue with my account due to the loss of my mobile device, which contained the necessary authentication for 2FA (Two-Factor Authentication). As a result, I am currently unable to access my Firefox account or any associated services. I kindly request your assistance in disabling the 2FA authentication on my account, allowing me to regain access. Once this has been resolved, I would like to proceed with the deletion of my Firefox account altogether. Please let me know the necessary steps to complete this process and any additional information you may require from me. Thank you for your prompt attention to this matter. Your assistance is greatly appreciated.

Toutes les réponses (1)

Terry
Terry
more options

This should help.

https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication