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Firefox syncing

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I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

I switched laptops in August of 2023 roughly 60 days ago. I successfully synced and transferred all bookmarks and passwords at that time. Today I needed to switch laptops again and gave my old laptop to our tech to wipe Win11 off of and revert to Win10. I was not concerned with my synced data as I had just synced in August. Upon logging in to firefox.... there is almost no synced data. Is there anyways to access the August data?

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The data on the wiped computer was the original data all the other devices were sync with that data so when it didn't find it the other data was cleared out. What you should've done was follow Firefox FAQ backup instructions to move the data to the new computer that way nothing would've lost but now it won't be found since that computer was wiped clean now. What was done isn't no fault of Firefox forum to help retrieve in this situation nor can the forum help with this.