Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot install add-ons in Thunderbird

  • 3 réponses
  • 0 a ce problème
  • 2 vues
  • Dernière réponse par ichernev

more options

As described in this question I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

Version: thunderbird 115.4.1-1 on 6.5.9-arch2-1

As described in [https://support.mozilla.org/en-US/questions/1401115 this question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process). Version: thunderbird 115.4.1-1 on 6.5.9-arch2-1
Captures d’écran jointes

Toutes les réponses (3)

more options

Please open the Error Console - ctrl + shift + J.

Try to install the addon.

Do you see anything new in the error console?

more options

Each time I click cancel or add the following event is generated

`PopupNotifications._onButtonEvent: Button click happened before the window was focused`

Thanks for this suggestion, it seems it is an open issue others have found: https://bugzilla.mozilla.org/show_bug.cgi?id=1829370 https://support.mozilla.org/en-US/questions/1402386

Unfortuantely the suggested workaround of using Tab or Alt-A to focus / select the 'Add' button does not work for me. I cannot find a way of bringing 'focus' to the window. I am using the sway window manager (Wayland).

more options

I'm having the exact same problem with Thunderbird in Arch Linux using river (another wlroots-based tiling WM). I tried focusing / clicking in many ways, without success.

Is there a way to edit the database to make the plugins installed "manually", or a command line?