Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0

  • 2 réponses
  • 0 a ce problème
  • 432 vues
  • Dernière réponse par Sillycat41

Sillycat41
Sillycat41
more options

Two days ago T-bird offered an update and this error message popped up.

Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0

I found instructions to download and reinstall T-bird. When I did that there was a question about okaying a certificate with a warning. I chose not to do that because it sounded like it wasn't safe. T-bird wouldn't open and the same error message came up again.

How can I get T-bird to work and save my email??? Will Windows 10 System Restore take me back to when T-bird worked??? Help!!

Two days ago T-bird offered an update and this error message popped up. '''Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0''' I found instructions to download and reinstall T-bird. When I did that there was a question about okaying a certificate with a warning. I chose not to do that because it sounded like it wasn't safe. T-bird wouldn't open and the same error message came up again. How can I get T-bird to work and save my email??? Will Windows 10 System Restore take me back to when T-bird worked??? Help!!

Solution choisie

just download from Thunderbird.net and reinstall. That has been a sure fire fix for those platform issues for the last 10 years.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

just download from Thunderbird.net and reinstall. That has been a sure fire fix for those platform issues for the last 10 years.

Sillycat41
Sillycat41 Auteur de la question
more options

Yeah, I have reinstalled T-bird several times over the years to fix problems, but this time it didn't work... came up with that message about a certificate. Ran the exe setup again and the certificate message didn't come up and it finished. Weird. Thanks for responding.