Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

How to sync deletion of messages with Gmail

  • 3 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par david

more options

I've read several similar questions that say to follow Google's recommendation to choose "Just mark as deleted" when deleting an email in Thunderbird. I tried that, and it doesn't work. Initially, nothing at all happens when I either hit the delete key on my keyboard or click the delete button in Thunderbird. If I manually sync Thunderbird, the email goes away from the inbox, but it's still in my inbox in Gmail. What is the real solution to this?

I've read several similar questions that say to follow [https://support.google.com/mail/answer/78892?hl=en&sjid=9725878114600369371-NA#zippy=%2Cthunderbird Google's recommendation] to choose "Just mark as deleted" when deleting an email in Thunderbird. I tried that, and it doesn't work. Initially, nothing at all happens when I either hit the delete key on my keyboard or click the delete button in Thunderbird. If I manually sync Thunderbird, the email goes away from the inbox, but it's still in my inbox in Gmail. What is the real solution to this?

Solution choisie

I discovered the problem: I usually prefer to look at the "All mail" view of Gmail on my phone. This (evidently) doesn't properly reflect the deleted status from Thunderbird (and perhaps from Gmail as well).

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Solution choisie

I discovered the problem: I usually prefer to look at the "All mail" view of Gmail on my phone. This (evidently) doesn't properly reflect the deleted status from Thunderbird (and perhaps from Gmail as well).

more options

Most users unsubscribe All Mail (see All Mail). On my setup, when a message is deleted, with 'just mark as deleted', it's shown with a strikethrough, and is made invisible at the next folder sync. As mentioned in the kb article, if a message is in multiple folders, deleting it by just marking, does not delete it from the other folders. This is a gmail-only property.

more options

That is because trash and deleted are part of all mail. I generally recommend not using it as it increases the disk space and causes extra overhead for Thunderbird to update. Your reported problem also happens if you have not specified to Gmail to expunge when marking as deleted.