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White screen when accessing Google.com

  • 6 réponses
  • 8 ont ce problème
  • 1 vue
  • Dernière réponse par Paul

DEATHFISH
DEATHFISH
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I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works Accessing https://www.google.com on Chrome works How do I resolve the issue?

Toutes les réponses (6)

DEATHFISH
DEATHFISH Auteur de la question
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Restarting the device - error still occurs Not using proxy, not using VPN Malware scan: Device is clean Switched web protection off and on: error still occurs Not using any extensions

Modifié le par DEATHFISH

Stan
Stan
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I see the same issue and it is looks 90% a firefox bug. I have Samsung S22 ultra phone. I can open google.com only when I use intergrated search engines button in Firefox, but typing the URL gives empty page. Tried everyting: app reinstall, reboot, wifi, 5G.

amiegomez17
amiegomez17
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I have this problem too. I too have tried everything, including clearing everything, resetting everything, and uninstalling and reinstalling. Nothing. Nothing fixes it. I am tired of having to completely customize/set it all back up. For now I just added a pin to a google search page to access the search. Very annoying. I have used this app for years and don't want to switch. Please fix it!

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

We are looking into this matter, but please can you try installing the Google Search Fixer add-on, available from the Add-ons option in the Firefox for Android menu.

Janusz Łącki
Janusz Łącki
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it works - thank you!

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I understand that Google has now resolved the issue that they were having and you should find that you can search using Google as you would normally in Firefox for Android.

Thank you for your patience while this has been under investigation.